Terms and conditions of service

Art. 1 – General provisions

1. By browsing this area, the user accesses Blu Studio, accessible via the URL: https://blustudioshop.com/. Browsing and transmitting a purchase order on the site entails acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated on the privacy policy page.

2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03
Company: Blu Studio
Headquarters: Via dei Mille 47 Naples (Na) 80121
VAT number: 094215012152. 

3. The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are considered generally and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which Blu Studio reserves the right to modify unilaterally and without notice.

Art. 2 – Object

1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Blu Studio.

Art. 3 – Conclusion of the contract


1. To conclude the purchase contract, it will be necessary to complete the form in electronic format and send it following the relevant instructions.

2. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning purchased products.

3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

4. The contract is concluded when the seller receives the form completed by the user, after verifying the correctness of the data contained therein.

5. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will happen by clicking on the “BUY” button at the end of the guided procedure.

6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

Art. 4 – Registered users

1. When completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.

2. Once registered, the user will receive a confirmation email in the email provided by him.

3. The confirmation will in any case exempt Blu Studio from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Blu Studio of any change in their data communicated at any time.

4. Upon the user's first request to activate a profile, Blu Studio will assign the same username and password. The latter recognizes that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the actions performed through such access will be attributed to him and will have binding effect on him.

5. The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.


Art. 5 – Availability of products

1. Product availability refers to the actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.

2. Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed via e-mail.

3. If the buyer requests cancellation of the order, terminating the contract, Blu Studio will refund the amount paid within 7 days from the moment Blu Studio became aware of the buyer's decision to terminate the contract.

Art. 6 – Products offered

1. Blu Studio markets: Clothing
2. The offer is detailed on our website at the link: https://blustudioshop.com/

Art. 7 – Payment methods and prices

1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

2. In the event of an error, Blu Studio will notify the buyer as soon as possible, allowing the order to be confirmed at the correct amount or canceled. In any case, there will be no obligation for Blu Studio to supply what is sold at the lower price incorrectly indicated.

3. The prices on the site include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.

4. Once you have selected the desired products, they will be added to the cart. Simply follow the purchase instructions, entering or verifying the information requested at each step of the process. Order details may be modified before payment.

5. Payment can be made via:

Card, Paypal, Bank Transfer and Scalapay
.
Art. 8 – Delivery

1. Blu Studio ships throughout Italy.

2. Blu Studio will only make deliveries to the user's address, provided at the time of purchase.

3. Delivery is generally carried out within 4 days, or, if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method and, in any case, within the maximum period of thirty days from the date of he confirms.

4. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to agree on a new delivery.

5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree a new delivery date.

6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that the contract is intended to be terminated.

7. As a result of the resolution, the amounts will be returned, including delivery costs with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 30 days of date of termination of the contract. Transport resulting from the termination of the contract may have additional costs which will be borne by the buyer.

8. Shipping costs are borne by the buyer and are explicitly highlighted at the time the order is placed.

Art. 9 – Withdrawal

1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products only if the purchased product is intact and sealed.

2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day period starts from the date of receipt of the last product.

3. The user who intends to exercise the right of withdrawal must communicate this to Blu Studio by means of an explicit declaration, which can be sent by registered letter with return receipt to the address:

4. The site will carry out the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary to make the refund.

Art. 10 – Data processing

1. The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 11 – Contacts

1. Any request for information can be sent via email to the following address info@blustudioshop.it.

Information regarding online dispute resolution pursuant to Art. 14 Par. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the possibility to resolve disputes online, pursuant to Art. 14 Para. 1 of the Online Dispute Resolution (ODR) on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a place where consumers can seek to reach out-of-court settlements over disputes arising from online purchases and service contracts.